•
Is Creative Carnivals & Events, LLC insured?
This is the most important question you
should ask any entertainment company. We carry a 2 million
dollar liability policy. Please give us the opportunity
to explain our coverage during your consultation. Certificates
of insurance can be provided at no charge and groups can be named
as "Additional Insured" upon request. Be aware, there are
many providers who are not adequately insured or do not carry
insurance specific to their inflatable games.
• Does CC&E
provide extension cords?
All of our inflatable games come with
50' or 100' extensions, whichever is needed. We do prefer
to not "piggyback" a cord into another. This could overheat
even our heaviest of cords and possibly burn out a motor.
• Does
the motor run during the entire event?
Once a moonwalk is fully inflated, the
motor must remain on during the entire event. However,
they don't require much electricity and are very quiet.
• What
is a dedicated circuit?
You'll often see in our equipment requirements
"dedicated 20 amp circuit". This means that we would like to plug
into a circuit where nothing else is running, especially computers.
Sometimes this takes a conversation with your building
custodian.
• What
if we don't have enough circuits (especially outdoors)?
A simple solution is a generator.
If you have access to one, please check with us to make sure it's
of the correct wattage. A 5000 Watt generator with two
20 amp circuits can run two of our motors. We also have
them to rent as well.
• Do
you deliver and set up?
Our courteous drivers will arrive and
set up well before the start of your event. They will make
sure equipment is clean, in good working condition and consult
with you on the equipment's operation to ensure you don't have
any questions once your event starts. When your event is
over, we will quickly retrieve our equipment and be out of your
way as soon as possible. When your event is confirmed,
a delivery and pick up time will be set so you know exactly what
to expect.
• How
much space do I need?
When making an equipment choice, you can
refer to the Safety and Set Up Requirements on our website to
see each inflatable game's footprint and electrical usage.
You also receive this same information when your contract is completed.
We would be happy to check your site for a proper layout
and help you with presentation and make sure you have proper flow
to your event. Keep in mind, you should have a layout alternative
if there's a chance of rain and equipment might be coming indoors.
• What
type of surface is needed for Creative Carnivals inflatable games?
Anytime it's available, grass is preferred.
It's safer to anchor into grass and it is the area where
children are running and playing. Also, a level surface
is the safest. If pavement is your only option, of course,
we will utilize the proper anchors. Surfaces not conducive
for inflatable games are gravel, mud, dirt or sand.
• What
weather conditions do we need to be aware of?
High winds or rain are our two main enemies.
Wind tolerances vary per inflatable game but a good rule
of thumb is over 15-20 mph is unsafe. Inflatable games
can not be used out in rain for several reasons: rain and
electricity don't mix; a vinyl surface when it's wet is extremely
slick and dangerous; lastly, if our equipment is put away wet,
significant damage can occur. For winter planning, inflatable
games need to be used when temperatures are above freezing.
• Are
inflatable games safe?
Inflatable games are constructed to be
very safe. As with any event, please consult your safety
rules. Activities involving children should always have
adult supervision. Please make sure any volunteer attendant
involved in your event has fully read and understands the safety
rules for the inflatable game they are responsible for.
Creative Carnivals & Events has designed most of their own
pieces with extra safety features you would not even be aware
of.
• What
if there's a problem during my event?
During your confirmation, you will be
given a cell phone number of our "on call" office staff.
In the rare situation you should have a problem, our drivers are
then dispatched to immediately return to your event to troubleshoot
any problem.
• Are
there age or weight limits on the inflatable games?
In some cases, yes. Most of our
pieces can be used from age 2 to 102. Some of our specially
designed pieces for our younger clientele are for children 75
lbs or less. Our safety guidelines also specify how many
people are appropriate on each piece for their safe use.
Our Price Guide has each inflatable game listed by its age preference.
• Do
I lose my deposit if I'm rained out?
Absolutely not. We are happy to
apply your deposit to a reschedule within one calendar year pending
availability.
• Where
can I have my party?
Anywhere you wish. We'll help you
figure out if even our largest piece can be set up at your home.
Or consider utilizing one of our beautiful city parks.
I am a preferred vendor with the Johnson County Parks and
Recreation Department. Their facilities have great electrical
access and as with other parks, must be reserved in advance.
If you utilize another Kansas City area park, please consult the
local P&R department to see if there are any restrictions
and if your site has electricity. If not, remember, we
offer generators.
• Do
you deliver to my area?
We serve the entire Midwest. We
have performed events throughout the entire state of Kansas, Missouri,
Nebraska & Iowa. A delivery fee may apply.
• Do
you just have moonwalks?
Moonwalks are great, but CC&E prides
itself on offering the most unique equipment in Kansas City.
The more unique pieces are designed by Sondra herself.
Inflatable games are our specialty, but look at what else we have
to offer: food service items; face painters; balloon artists;
caricature artists; stilt walkers; jugglers; dj's; magicians and
the list goes on and on.
• How
far in advance should I reserve?
April, May, June, September & October
are very busy months. Keep in mind, some dates book out
far in advance. To obtain the best equipment on your preferred
date, booking early is best.
• What
forms of payment do you accept?
Cash or Check.
|
